Complaints Procedure

Parents or carers having concerns regarding any aspect of the service that the pre-school provides should, in the first instance, discuss these with the manager, Dawn Higgs, and, if necessary, with the management committee. Any parent or carer wishing to make a formal complaint should ask for a complaints form.

Should the concern not be fully resolved through this procedure the parent/carer concerned may wish to speak the registration and Inspection Authority, OFSTED, using the following contact details:

OFSTED Complaints and Enforcement Team (Early Years),
OFSTED THE NATIONAL BUSINESS UNIT, THE ROYAL EXCHANGE BUILDINGS, 5TH 6TH & 7TH FLOORS,
Piccadilly Gate
Store Street
Manchester
M1 2WD

enquiries@ofsted.gov.uk

0300 123 1231
0161 618 8524 – textphone and minicom users

Updated January 2017

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Term Dates 2019 - 2020

Autumn

 

Term 1:Done!

Term 2: Monday 4th November to Friday 20th December

Inset day Monday 25th November 

 

Spring

Term 3: Monday 6th January to Friday 14th February

Term 4: Monday 24th February to Friday 3rd April

 

Summer

Term 5: Monday 20th April to Friday 22nd May

Term 6: Monday 1st June to Monday 20th July

Updates on further INSET days and Bank Holidays to follow

 

 

As a charity, fundraising is a very important part of the preschool's income and we try to arrange a variety of events throughout the year. Forthcoming events will be listed here. If you have any fundraising suggestions, please contact us

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Help raise money for St Helen's Preschool

Help raise money for St Helen's Preschool by doing your online shopping via our easyfundraising eStore. See our Fundraising page for more information.